Help Desk

Welcome to Sunwing Family Resort! Our Help Desk is open and at your service 24 hours a day with your guides for Tjäreborg/Ving/Spies.

To get the best experience you can download our Ving/Spies/Tjäreborg travel app on iTunes or Google play.

Shuttle Bus

To Phuket Town (Robinson Dept. Store)
Price: ฿200 (one way), ฿325 (Round Trip)

  • Departure: 09:40
  • Return: 14:00
  • Departure: 11:40
  • Return: 16:30

To Jungceylon Patong
Price: ฿200 (one way), ฿325 (Round Trip)

  • Departure: 14:50
  • Return: 19:00
  • Departure: 17:30
  • Return: 19:00
  • Departure: 17:30
  • Return: 21:30
  • Departure: 19:40
  • Return: 00:00
  • Times are subjected to Traffic conditions
  • Price is per person. Pay by cash only
  • Min. 2 persons
  • Price pre-book at Help Desk at least 1 hour before departure
  • Trolleys are not allowed
  • Child of 2 years old child: can share with parents
  • Child of 3 years old and up: same price as adults


Please contact Help Desk to order a taxi. The following taxi fares are for reference only and subject to change.

Surin ฿300
Kamala Beach ฿500
Phuket Airport ฿700
Patong Beach ฿700
Phuket City ฿700
Karon ฿900
Kata ฿1000

Destination rules

No alcohol drinking in vehicles and no smoking in public places.

Learn more here.


Want to explore the area? Join an excursion! Please contact Help Desk on your hotel for more information and booking. You can also read about the many excursion options here:


Other Services

At Help Desk we can also help you out with this:

  • Rent a car or a bike
  • Currency exchange
  • Order birthday cakes and flowers
  • Replace your pool and beach towel (please bring your used towel to the Help Desk)
  • Children's Ice Cream Card ฿300
  • Premium Internet 1 day ฿400
  • Premium Internet 3 days ฿900

Please note that all services are subject to availability.

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